Financial services company with over $500 million in assets under management.
Management found sales leaders defaulted to thinking in the short-term, rely heavily on past expertise, focused on the compliance of team members, and emphasizing execution over planning. The organization desired to have inspired leaders who were driven to create strategy, inspire change, and support their teams to become transformational leaders.
Bâton Global (B|G) partnered with the organization to create and deliver a transformational leadership curriculum crafted upon the unique opportunities and challenges facing sales leaders. Leaders worked together to identify their personal leadership brands, understand where transformational leadership could be applied in their roles, and practice their critical thinking and coaching skills.
Leaders applied learnings and saw a greater ability to think critically, work collaboratively with peers , develop strategy, and empower team members to provide excellent customer service. Upon completion of the curriculum, B|G was asked to deliver the transformational leadership curriculum to each of their individual teams.
The scope of this project includes four main areas of activity:
Sales leaders saw changes in their business unit’s organizational design and commission structure. B|G established a shared understanding of the current state to ensure participants had the tools to lead through change.
A development program was created to provide practical tools and applications for the sales leaders to use with their teams.
B|G leadership coaches facilitated workshops and conducted individual coaching sessions with sales leaders over the course of three months.
Sales leaders and their team saw improved leadership, performance, and enjoyment of their everyday work.