Leveraging the community's voice, Bâton Global helped two libraries create staff-led data-driven strategies that quickly provided positive impacts to the communities they serve.
Traditional strategic plans can be long, rigid and can quickly become obsolete. Both libraries desired dynamic and agile strategic plans to articulate an agreed upon direction to serve their respective communities for the next 3-5 years. The plans needed to be simpler and clearer than past iterations to facilitate decision-making and communications with their boards and governing bodies.
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