Case Study

Creating a Culture of Performance and Accountability


Midwest insurance and professional services company.

The Story

The Challenge

The client was near completion of a three year strategic plan but was unsure how to implement the new plan. The company had yet to develop unit level plans and it was unclear which projects should be accomplished to reach goals that were established in the strategic plan.

The Choice

The response

Bâton Global (B|G) and the client created a strategic planning system focused on the development of high level initiatives cascading into unit-level three-year plans with aligned goals and metrics.

The Results

The establishment of measurable goals and initiatives resulted in improved performance across the organization. Project team members drove the completion of initiatives and emerged as organization leaders.

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