Case Study

Cost Benchmarking for a South African Bank


Leading South African bank with over $50 billion in assets.

The Story

The Challenge

Amid intense competition and a weak national economy, a leading South African bank wanted to identify areas in which it could improve efficiency performance.

The Choice

The response

B|G and a strategic partner worked together to provide the client with relevant peer benchmark information and insights from the current banking environment to inform the client’s planning cycle. B|G identified high-level banking industry trends and gathered benchmarking data from peers in North America and Europe, while our partner firm focused on benchmarking the client’s cost base against peer organizations within South Africa and the larger African market.

The Results

Benchmarks and industry information was used to identify potential optimization opportunities and set targets to drive efficiencies.

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