Case Study

University Strategy and Continuous Improvement

Introduction

A private Midwest university, with a substantial student population, aimed to revitalize its strategic planning approach. Previous long-term strategies lacked alignment with daily operational actions. Seeking adaptable methodologies, the university collaborated with Bâton Global (B|G) to foster a culture of continuous improvement.

The Story

This private higher education institution is recognized for its wide range of academic programs and commitment to providing a personalized education experience. With small class sizes and an emphasis on critical thinking and innovation, it offers a supportive environment for student growth. The institution prepares students for successful careers and fulfilling lives through rigorous academic study and diverse experiential learning opportunities.

The Challenge

Traditional long-term strategies failed to match short-term actions, hindering the university's growth. B|G aimed to introduce a culture of continuous improvement and flexible planning methodologies.

The Choice

B|G partnered with the university, establishing a comprehensive university-wide scorecard. Through tailored plans for various departments, a culture of continuous improvement was instilled, aligning diverse objectives with the university's vision. Interviews, strategy orientation for leadership, and scorecard implementation facilitated improved transparency, strategic alignment, and resource optimization, fostering vibrant student experiences and community leadership.

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